Help Desk

CCA IT Support Helpdesk
303-360-4900
HelpDesk@CCAurora.edu

Hours of Operation
Monday through Thursday 8:00am – 7:00pm
Friday and Saturday 8:00am – 5:00pm
Note: Calls placed outside of these hours will be directed to our 24 hour support service, which has limited service capabilities.

We provide a variety of services:

Password Resets

MyCCA logins
College email accounts
Windows and Mac computer logins

Software Support for College Computers

Microsoft Office
Internet Explorer, Firefox
Adobe products
Citrix support

Hardware Support for College Computers

Network issues
Monitor/Projectors
Desktops/Laptops
Printers/Copy Machines

Support for College Issued Equipment

Cell Phones
IPAD’s
Laptops
Troubleshooting / remote support for classroom technology issues

Any issues that cannot be resolved by our Helpdesk staff will be escalated to our IT Staff for resolution via our work order system.

For any D2L related issues or training please contact our Online Learning Department: OnlineLearning@CCAurora.edu