Frequently Asked Questions for new students

Go to the CCA home page
- Click on the “MyCommunity EDucation” box at the top of the screen.
- You will go to the ED system LOGIN screen.
At the bottom of the LOGIN screen, click on:
"New to this site? Click here to create an account.”
- Next, click on: "New, Transfer or Re–Admit Students".
- You will go to the Apply for Admissions screen.
Create a User ID that is up to nine (9) letters and a PIN that is six (6) numbers.
- For example, User ID: student and PIN: 123456.
Please be sure to remember your User ID and PIN.
- You will need these to login to the ED System for the first time to register.
- Both your User ID and PIN are case–sensitive.
Click on Login.
- Follow the screen prompts to complete the online application.
- Please be sure you read the directions carefully, and enter all of the required information. Incomplete applications may cause some delays in processing
After completing your CCA application, you need to apply for your College Opportunity Fund (COF) stipend, if you have not already done this.
- Go to https://cof.college-access.net/cofapp/ to apply for your stipend.

I have not received my student number and I applied more then a week ago.

Chances are that there is a problem with your application or you did not fill it out completely. You need to contact the Enrollment services office.

Provide the following information:

- Full name

- Date of birth

- Previous name, if you have one

Contact us via email: enrollment@ccaurora.edu, call: 303-360-4797 or in person Enrollment Services Office, CentreTech campus, or Lowry 1-Stop, building 903, Monday- Thursday 8am – 6pm Friday until 5pm.

Residency

Why am I a nonresident and how do I change it to resident?

When completing the application for admission, there was insufficient information to determine in-state residency. To be considered a Colorado resident, a student must show proof of residency in the State of Colorado for the immediate 12 months prior to the first session of the first class of the term.

If you meet the criteria for residency but received notification that you are a nonresident, you must complete the Supplemental Residency Form in Enrollment Services. You may be asked to provide up to three documents proving residency in Colorado for at least 12 months prior to the first day of the semester in which you are enrolling. Documents can include:

- Colorado State Income tax returns

- Rental/Lease Agreement

- Social Security/Government assistance benefits info

- Utility bills

- Colorado Motor Vehicle Registration

- Credit card statements, Bank statements, Check stubs, etc.

I am 20 years old and live on my own. Why do I need my parent’s information to determine residency?

According to the State tuition law, there are three possible situations:

Individuals at least 22 years of age are eligible to establish domicile in Colorado. Physical presence and intent must be established for 12 months prior to the first day of classes. Thus, an individual will meet the requirements of the law no sooner than his/her 23rd birthday.
Individuals under 23 years of age with parents or legal guardians who have established domicile for 12 months prior to the first day of classes could be considered "in-state" for tuition purposes.
Students emancipated prior to the age of 22 are eligible to establish domicile.

College Opportunity Fund (COF)

What is COF?

The College Opportunity Fund (COF), created by the Colorado Legislature, provides a stipend to eligible undergraduate students. The stipend pays a portion of your total in-state tuition when you attend a Colorado public institution or a participating private institution.

Eligible undergraduate students must apply, be admitted and enroll at a participating institution. Both new and continuing students are eligible for the stipend. Qualifying students may use the stipend for eligible undergraduate classes. The stipend is paid on a per credit hour basis to the institution at which the student is enrolled. The credit-hour amount will be set annually by the General Assembly.

How do I apply for the COF stipend?

You can apply for the stipend by completing the on-line Stipend Application. When you complete the Stipend Application you will create a Stipend Account that will allow you to track your stipend credit hours as you use them at your college(s). You only need to apply for COF one time, no matter which college you attend, but you need to authorize the college to use your COF stipend every semester in your student account on Ed.

Who should I contact about COF?

If you make an error entering your name, social security number or birthday when registering for COF, call (303)305-3500 or (800)727-9843. If you have problems processing or authorizing your COF at CCA contact Karen Garcia, (303)361-7363.

Programs for High School Students

What is PSEO?

The Postsecondary Educational Opportunity Act entitles juniors and seniors in high school to take up to two courses Fall and Spring semesters at college and receive both high school and college credit. Tuition for district-approved college courses, if passed, will be reimbursed to the student. Students eligible for the free and reduced lunch program may be eligible for tuition assistance. Ask your high school counselor for more info.

How do I enroll as a PSEO?

First step—talk to your high school counselor. Your counselor will help you complete the PSEO application and any necessary testing to determine which college classes you can take. You must receive approval from their school district prior to enrolling. Once you have received approval, complete the CCA application for admission, apply for COF, and register for classes. Bring your PSEO approval paperwork and your test scores (Accuplacer, ACT, or SAT scores) to Enrollment Services for help register for classes. CLASSES FILL UP, SO REGISTER EARLY! You’ll need to pay tuition and student fees by the deadline date located in the Semester Schedule, purchase books and supplies before class starts. On successful completion of the course(s), the school district will reimburse tuition costs.

Can I enroll if I’m not PSEO?

Absolutely! High school students enrolling in college but not under the PSEO Act should apply for admission, apply for COF, complete the CCA placement test or provide ACT/SAT scores that meet minimum requirements, contact an advisor, register for classes, pay for tuition, fees, books and supplies.

Assessment

Do I need to take the assessment test?

Yes; if you are pursuing a certificate or a degree at CCA you must complete the Accuplacer exam unless you have ACT or SAT scores less than 5 years old or a college transcript which indicates completion of English or math courses that can be used to determine your proficiency in English, reading, and math.

Can I take the assessment test online?

No. The test needs to be proctored. You can arrange to take it at another college or university and mail or fax a copy of your scores to the college. Fax: 303-361-7432 or CCA, 16000 E. CentreTech Pkwy., Aurora, CO 80011-9036.

When can I take the assessment test?

The Assessment can be taken at any of the following locations on a drop-in basis. Please make sure you bring photo ID.

Learning Resource Center

CTC, Room S202

Lowry One Stop

LC 903, Room 106

Enrollment Services

CTC, Room A102

M-Th: 7:30 - 6:30 pm

Fri: 7:30 - 3:30 pm

Sat: 9:00 - 11:30am

M-Th: 8:00 am – 3:00pm

Fri: 8:00 am – 2:00pm

M-Th: 8:00 am – 4:30 pm

Fri: 8:00 – 3:30 pm

How can I prepare for the assessment test?

The college offers free pre-assessment workshops during each registration period to help students prepare in both math and English. You do not need to RSVP, just show up to the workshop most convenient for you. The math preassessment workshop is also available online.

Do I have to take Developmental Courses?

Yes! Assessment scores are state-mandated and must be taken within the student’s first 30 credit hours. These classes are the foundation to your success in college classes.

Can I take the assessment again to try to raise my scores?

Yes, but you can only test twice in 5 years, and the 2nd test costs $5/test section. Your highest scores Please make sure that you are prepared for the 2nd test since you cannot test again.

What are the minimum scores on the assessment or ACT/SAT to get into college level classes?

Scores and prerequisites required can be found in the Semester Schedule.

College level English Composition (ENG 121) requires an ACT score of 18 or above, a SAT score of 440 or above or an Accuplacer Sentence Skills score of 95 or above.
College level reading requires an ACT of 17 or above, a SAT of 430 or above or an Accuplacer Reading Comprehension score of 80 or above.
College level Math requires an ACT of 19 or above, a SAT of 460 or above, or an Accuplacer Elementary Algebra score of 85 or above.

If you do not score at college level for reading, math and/or English, you will be required to take developmental courses within your first 30 credit hours in order to build your skills. Most college level courses require that you have completed or tested out of ENG 060 or REA 060 prior to registering. To test out of ENG 060, your ACT must be 17 or above or an Accuplacer Sentence Skills score of 70 or above. To test out of REA 060 you ACT must be 16 or above or an Accuplacer Reading Comprehension score of 62 or above.

Computer Trouble with Registration

I cannot login to My Community ED system — what is wrong?

The ED System is not compatible with either AOL or MSN Internet browsers.
- You must login using Internet Explorer as your Internet browser.
Your Student ID number is your S#, and it is case–sensitive.
- This means you must use a capital S when you login.
If this is the first time you have logged into the ED System, your PIN number is your six–digit birthday:
- MMDDYY — for example, May 16, 1986 would be 051686.
Forgot your PIN?
- Enter your User ID (your S#) and click on Forgot PIN.

How do I get my Student ID number (my S#)?

Your Student ID number for the new ED System is your S#.
If you are a new student, you should have received your S# with your CCA admissions letter received (if we had a valid e–mail address for you).
If you do not know your S#, e–mail the Enrollment Services at enrollment@ccaurora.edu with the following information:
Full Name (first, middle, last)
Date of birth
Address and telephone number
CCA will e–mail your S# to you after we receive and confirm this information.

How do I get my PIN (password)?

If this is the first time you have logged into the ED System, your PIN number is your six–digit birthday.
- MMDDYY — for example, May 16, 1986 would be 051686).
If this is not your first time logging-in, you created a new PIN. Forgot your PIN?
Enter your User ID (your S#) and click on Forgot PIN

Registering

What should I bring with me when I come in to register?

If this is your first time at CCA, you should bring your high school transcript showing ACT or SAT scores if you took them (not more than 5 years old) or a copy of your assessment scores, and unofficial transcripts from any other colleges you have attended.

How do I register for classes and print my bill?

Staff is available to help you at Enrollment Services or at the Lowry 1-Stop Office in building 903. When you are online, follow these steps:

Go to the CCA homepage at www.ccaurora.edu.
Click on the “MyCommunity EDucation” box at the top of the screen.
You will go to the ED system LOGIN screen.
Enter your User ID (your S#).
- Your S# is case–sensitive, so you must use a capital S when you login.
Enter your PIN.
- If this is the first time you have logged into the ED System, your PIN number is your six–digit birthday: MMDDYY — for example, May 16, 1986 would be 051686.
- If you forgot your PIN:
  - Enter your User ID (your S#) and click on Forgot PIN.
Now you are in the ED Registration System.
To add a class, first click on Student Menu, then click on Registration Menu.
On the Registration Menu screen, click on Add or Drop a Class.
Scroll down the screen, until you see the Add Classes Worksheet section.
Community College of Aurora will be listed in the first column, with empty boxes in the right column
Enter the 5–digit CRNs (the Course Reference Number, formerly the call number) for the courses you want to register for in these boxes.
- You can enter the CRNs for several classes at the same time.
When you are done, click on Submit Changes.
To print a detailed schedule or view your bill, click on the Student tab at the top of the screen.
You will return to the Student Menu screen.
Next, click on Registration Menu.
You will return to the Registration Menu screen.
Depending on what you want to do, either click on View Detailed Schedule (by term) or on Billing Statement.

I cannot register due to holds. How do I view my holds?

Login to the ED System (see the How do I register for classes and print my bill? section above for these instructions).
Click on Student Menu.
If you are already in the ED System, click on the Student tab at the top of the screen.
Click on Student Records Menu.
Next, click on View Holds on the Student Records Menu screen.
This will display a list of your holds.

In order to remove a hold, you must contact the department listed directly, such as the Cashier’s Office, Enrollment Services, Advising, etc.

If the hold is from a school other than CCA, you must contact that school to remove the hold.

I need College Algebra but I tested into MAT 106. Can I just register for MAT 121?

No. You will need to register for MAT 106 or you can study and re-test. You can only take the test two times in 5 years – the 2^nd time for a fee of $5 per test section.

Finding Classes. CCA Program Info, Classes that Transfer, Prerequisites

Which classes transfer?

Classes that include gt (guaranteed transfer) after the course title in the Semester Schedule are statewide guaranteed transfer courses. Course notes in the course description section of the Catalog also show which courses are Statewide Guaranteed transfer. To understand more about the Colorado Department of Higher Education (CDHE) - gtPathways program, please see: http://highered.colorado.gov/Academics/Transfers/FAQ/default.html#b (link)

IT is important to contact the four-year school early in your program for smooth transfer.

Where can I find info to help me decide where to transfer?

Look at our transfer guides, and attend some college representative visits to CCA, or contact their transfer advisor directly.

Why would I want to transfer?

Although we offer Associates Degrees at the Community College, you might be interested in receiving a Bachelor’s Degree some day. Currently, CCA doesn’t offer Bachelor Degrees. We do have transfer agreements and articulation agreements with most of the State colleges that will allow you to transition better. See an advisor to help you plan for your future. We would love to have you stay at CCA, but we want to see you go forward with your education someday. By planning now you can alleviate the pain of courses not transferring to a four year institution.

What if I want to transfer to a school out of state?

The agreements that we currently have are with Colleges in Colorado. If you are considering going to school out of State, please check with the college you are interested in to be sure you are taking the courses necessary for their program as well. Sometimes it can be something as simple as taking a specific humanities course. Although basic courses are usually accepted by all institutions, it will be on a course by course basis for the class you have taken to be accepted by the transferring institution. The statewide agreements that we have in place are only guaranteed when you complete the entire degree program at the Colorado community college and transfer to that specific program at the Colorado institution.

Are there agreements with other schools that will allow me to transfer more than 60 credit hours?

We are always working with other colleges and universities to tailor programs to help students transfer more of their courses into Bachelor programs. We currently have agreements with Regis University, Devry University and Franklin University to transfer up to 90 credits hours into a Bachelor Degree. Please talk to an advisor about the possibility to transfer more classes into a Bachelor program. Metropolitan State College of Denver also has a 2+2 plan for Psychology and Biology that will allow students to earn a B.S. for either of those fields at the CCA campus. See http://www.mscd.edu/admissions/twoplustwo/ for details.

Where can I find transfer guides for the 4-year college I want to transfer to?

Search your transfer school’s website for transfer. Most 4-year colleges have their transfer guides online. Here are some common transfer college sites:

Metro - http://www.mscd.edu/admissions/transfer.shtml

University of Colorado at Denver Health Sciences Center: http://www.cudenver.edu/Admissions/Transfer/Pages/default.aspx

Regis: http://www.transfertoregis.org/transferGuides.html

IT is important to contact the four-year school early in your program for smooth transfer.

Will the credits from my other college(s) transfer into CCA?

Credits earned at a regionally accredited college or university, with a grade of “C” or better, are generally accepted in transfer. However, transfer credit is based on the applicability of the course to the students’ declared certificate or degree. Credits earned at technical/vocational schools and/or schools that are not regionally accredited are not generally transferable. In order to have credits evaluated for transferability, you must be enrolled at CCA, and an official transcript must be mailed directly to CCA from the previous school.

When will my courses from my other college show up on my transcript?

Once you have registered for classes your transferred courses can be entered into the system and you can view them in your unofficial transcript through your student Ed account online.

What are the prerequisites for Nursing, PharmD, Radiology, etc?

The CCA transfer guides page has information on many transfer agreements, including the admittance prerequisites for some schools that offer nursing degrees.

How long is the waitlist for the Nursing program?

The waitlist in the metro-Denver area is approximately 2 to 2.5 years. The waitlist at colleges in rural areas may be a bit shorter. Some students are moving to other states for a shorter wait (Nebraska for example). Check with your college of interest for details.

Regis and the University of Colorado at Denver Health Sciences Center offer a bachelor’s degree in Nursing and do not have waitlists; however, admission is very selective and they only admit a small number of the applications for admission they receive. Your grades/science gpa, extracurricular activities, and your entrance essay are the main criteria for admission.

The University of Northern Colorado has a bachelor’s nursing program and also has a competitive application for admission for entrance.

CCA Programs

What is the difference between AAS, AA/AS, AGS and certificates?

The Associate of Arts and Associate of Science (AA/AS) degrees are designed to transfer to a four-year college.
Articulated Associate of General Studies (AGS) degrees are designed to transfer to a certain institution in a particular area. The articulated degrees include: AGS in Criminal Justice with an articulation agreement at Metro State College, AGS in Film Video Technology with an articulation agreement at University of Colorado Denver and AGS in Paralegal with an articulation agreement at University of Colorado Denver.
The Associate of General Studies (AGS) Generalist degrees are for the student who wants an associate degree with the freedom to choose from many types of classes for personal goals/enrichment. The AGS Generalist degree is not designed to transfer to a four-year college although some classes may transfer.
The Associate of Applied Science (AAS) degrees are designed to develop skills for entry-level employment or to upgrade skills to improve your opportunity for advancement within an existing position. An AAS is not designed to transfer to a university, although some classes may still transfer.
Certificates are designed to develop skills for entry-level employment.

To understand more about the different degrees see: http://www.ccaurora.edu/program/degrees/

To see a complete listing of Certificates available see: http://www.ccaurora.edu/programs/certificates/

How long will it take to finish my degree?

There are two factors that will determine how long it will take you to complete your degree. The first factor is the number of classes you take each semester. If you are a full time student (12+ credit hours per semester), you should be able to complete your degree in 2 years if you attend each semester (including summers). If you take fewer credit hours, it will take you proportionally longer to complete your degree. The second factor is the number of developmental classes you will be required to take based on your assessment/ACT scores. If you need to start at the basic levels of reading, English, and math, you should plan on an additional 3 semesters to complete an Associate Degree.

Adding/Droping Classes

How do I add/drop classes?

You can add/drop classes online at www.ccaurora.edu. Click on the “Ed” and log into your account using your Student Identification Number (SID) and your Personal Identification Number (PIN). Be sure to capitalize the S in your SID. If you do not remember you PIN you may contact Enrollment services at 303-360-4797. You must drop classes before the add/drop deadline listed in the schedule in order to receive a tuition reimbursement. After the add/drop date you cannot drop with tuition reimbursement. However, you can withdraw up until the deadline for withdraw which is also listed in the schedule. A withdraw will show a W on your transcript but does not get calculated into your GPA. If you stop attending a class and do not withdraw, you will receive an F on your transcript. Remember, if you are receiving Financial Aid, anything other than an A, B, or C may jeopardize your Financial Aid, this includes a W and Incompletes. You may add classes through the first week of the semester. If a class has met more than twice, you will be required to get the instructors permission to be added to the roster. You can add classes by logging into your account. If the system does not allow you to add the class you may need to get permission to be added or you may not meet the prerequisites. See Enrollment Services.

How do I drop a class online?

Go to the CCA Web site at www.ccaurora.edu.
- Click on the “MyCommunity EDucation” box at the top of the screen.
- Login to the ED system on the LOGIN screen.
Now you are in the ED Registration System.
- To drop a class, first click on Student Menu, then click on Registration Menu.
- On the Registration Menu screen, click on Add or Drop a Class.
In the middle of the screen, you will see your class schedule.
- Find the class you want to drop.
- Select Drop Web from the drop–down menu under the Action button.
- Click on Submit Changes at the bottom of the screen.
Be sure to print a copy of your detailed schedule to confirm that you dropped the course.
- See the How do I register for classes and print my bill? section above for these instructions.

What is the Census date?

The Census date is the last day you can drop a class and receive a refund of any tuition you have paid for the class. Once the Census date has passed, you can still withdraw from a class, but you will still have to pay the tuition for the class. If you withdraw from a class after the census date and add another class, you will have to pay tuition for both classes. The Census date is based on the start date of the class, so it will be different for late-starting classes. Census dates for classes are listed in the Important Dates in the front of the schedule of classes each semester.

What do I do if I have an emergency and have to drop all of my classes?

You can go online using your S# and withdraw yourself. If you don’t have access to a computer, you can contact the Enrollment Services office and ask for them to withdraw you. Make sure to ask for them to either call or e-mail you once you have been dropped. Make sure to keep any records related to the emergency because you may need to complete an Extenuating Circumstance Appeal form when you return to school if the reason you left school are due to death, illness, serious injury, family crisis, military orders, and employment loss and job schedule changes. The committee will consider other situations but the student must provide documentation. Example: If you had a family member die, keep a copy of the obituary, death certificate and or funeral program. If you had to leave town for the funeral, keep a copy of your airlines ticket. The more information you can provide to substantiate your need to drop your classes then you may possibly be eligible to have a portion of your tuition from the semester you withdrew applied to the following semester.

I withdrew from my class but it shows an F on my transcript. What should I do?

If you have an “F” on your transcript, you did not withdraw from the class. To officially withdraw from a class, log into My Community Ed at the CCA homepage or stop by the Enrollment Services Office by the published semester deadline. Students who do not officially withdraw may receive a failing grade on their permanent records. Simply telling the instructor you wish to withdraw or not attending class doe not constitute an official withdraw. If you believe you took the proper steps to withdraw from the class speak with an admissions and records employee in Enrollment Services CentreTech Campus A103 to discuss your options.

Financial Aid

Financial Aid FAQ page

Paying Tuition

How do I pay for classes?

There are three ways you can pay for classes.

1. Call the Cashier’s Office at 303.3604763.

2. Come to the Cashier’s Office to pay in person. You must come in if you would like to set-up payments via a promissory note.

3. Pay online through the ED System on the Registration Menu screen.

Do I need to pay my tuition in full?

Promissory notes allow you to pay a portion of your balance and pay the rest in installments. Promissory notes are available at the time of registration by paying all fees and a third of tuition costs. The remaining balance is due in two installments. A non-refundable charge of $15 is charged for a promissory note. An additional non-refundable charge of $10 is assessed for each late payment. Students assessed a late fee are not eligible for another promissory note for at least one year following the term the fee is assessed. Students forwarded to collections are not eligible for promissory notes.

How do I print my bill?

Staff is available to help you at Enrollment Services or at the Lowry 1-Stop Office in building 903. To pay online, follow these steps:

Go to the CCA Web site at www.ccaurora.edu.
Click on the “MyCommunity EDucation” box at the top of the screen.
You will go to the ED system LOGIN screen.
Enter your User ID (your S#).
- Your S# is case–sensitive, so you must use a capital S when you login.
Enter your PIN.
- If this is the first time you have logged into the ED System, your PIN number is your six–digit birthday: MMDDYY — for example, May 16, 1986 would be 051686.
- If you forgot your PIN:
  - Enter your User ID (your S#) and click on Forgot PIN.
Now you are in the ED Registration System.
Click Registration Menu.
To view your bill, click on Billing Statement.

Computer Trouble with Online Classes

I cannot access my online classes.

If your class does not appear when you log in to WEBVISTA from the CCA homepage, it is possible that your class in through CCCOnline. Go to www.ccconline.org. Log in using the same student number and PIN you use here at CCA. Go to http://www.ccaurora.edu/onlineguide/ for detailed instructors on how to log into your course.

Have you registered for your online class or changed your PIN in the last 24 hours? If so, it will not be updated in VISTA for around another day.

Disabilities

I have a disability. How do I get support?

Fill out the Needs Assessment form online by going to the accessibility services office. Fill out the needs assessment form and click "submit".

How do I provide documentation of disability?

The requirements are listed online at the accessibility services office. Click on the accomodations link.

Your documentation must support the accommodation that you are requesting. For more information, please e-mail: Reniece.Jones@CCAurora.edu or call 303.361.7395 V/TDD/VP

In the Classroom

Can I get tutoring for Math, English, etc.?

Yes. CCA offers tutoring in math, English, accounting, computers, science and ESL. in Room C109, CentreTech campus. In addition, the Writing Studio can help students with writing assignments in any course. Find the schedule for tutoring services under the Students tab and Learning Resources at www.CCAurora.edu, or check with an advisor in Enrollment Services.

I can’t make it to class, what do I do?

Make sure to either contact your instructor by phone or e-mail to let them know your situation and to find out what information you missed so that you can make it up. Keep in mind, although you made the effort to contact your instructor and make up your assignments, it is still considered as an absence which will count against you based on the instructors absentee policy as stated in the syllabus. Our instructors are human and can show sympathy towards your situation but they still must hold you to the same policy and procedures they have set for all students.

I am having a problem with my instructor. What do I do?

Always try to work it out with the instructor by setting up an appointment to meet with them. If you are unable to resolve your concerns with the instructor then go to the Enrollment Services office or look in the Schedule of Classes in the class listing or on the website under Programs & Classes to find out with which Department Chair you need to see and set up an appointment. Make sure you provide a detailed account of your concerns when meeting with the Department Chair. If the Department Chair is unable to resolve the problem then it goes to the Division Dean for final resolution. This page lists the Deans responsible for each division, and what disciplines they manage.

Can I get an incomplete and finish next semester?

The general guidelines for an incomplete are that you have already completed 75% of the work for the course, and that circumstances beyond your control prevent you from completing the course by the end of the term. You will need to talk to your instructor about the possibility of an incomplete grade. Please note, however, that the instructor is under no obligation to approve a request for an incomplete grade. Many factors affect that decision, and the final decision is the instructor’s alone.

I cannot complete the semester because of (blank). What do I do?

Do you need help with your classes? Have you tried talking with your instructor, advisors, gone to tutoring first?

If you decide you cannot complete the course, you might want to consider withdrawing from your courses providing the deadline has not yet passed. Withdrawing from classes results in a “W” appearing on your transcript, however, a “W” does not affect your grade point average.

You should also submit a Tuition Credit Request if you were unable to complete the term due to unforeseen circumstances. That request goes to a committee that meets regularly to determine whether the situation warrants a refund of all or a portion of the tuition for the subject semester.

NOTE: If you are receiving financial aid, you may also need to complete a Financial Aid Appeal since the federal government requires that you complete 67% of your attempted courses in order to remain eligible for financial aid.

What do I do if I have an emergency and have to drop all of my classes?

Academic Suspension

I received a letter that says I’m on academic suspension. What does that mean?

The Academic Progress Procedure applies to all students who have completed 13 or more semester hours of credit in residence while attending a college in the Colorado Community College System. A student is placed on Suspension when their Cumulative Grade Point Average is less than 2.0 for all classes completed at the College and the last term Grade Point Average is also below 2.0. A student placed on Suspension:

is not permitted to register for the next term after the term of suspension
may be permitted to register for the subsequent term after meeting with an academic advisor.
may appeal the suspension due to unusual or mitigating circumstances
granting of a student’s appeal does not guarantee that the student will be permitted to enroll without a break in enrollment.

A student returning from suspension will remain on Probation until the Cumulative Grade Point Average is greater than 2.0 for all classes completed at the College.

How can I improve my GPA?

You can repeat the courses that you received low grades in. Once repeated, complete a Repeated Course form in the Enrollment Services office. The higher grade will count in your GPA calculation although both courses and grades will still appear on your transcript. Be aware that some four-year schools will re-calculate your GPA using all of your courses, even the ones repeated. Make sure to attend classes regularly, contact your instructor if you have trouble, and use the tutoring lab in C109 to help you during the semester.

Getting Transcripts/Making Changes

I need a letter sent to my parent’s insurance company. Who do I need to contact?

Stop by Enrollment Services, CTC A103 to fill out a Records Release Form to request a letter of Enrollment Verification. It will processed and ready for pick up or can be mailed 2 -3 business days after submission.

Can I get a copy of my transcripts?

Yes. From My Community Education link on the CCA home page, you can look at and print your unofficial transcript. After you log in to your user account, simply select Student Menu, then Student Records, and then Unofficial Transcript. If you need an official transcript, follow the same steps, but at the Student Records menu, select Official Transcript Request. You unofficial transcript is available instantly, but official transcripts take time to print and mail.

How do I change my degree?

In order to change your degree, you simply need to stop by Enrollment Services and fill out a Curriculum Change Form. You should also talk with an advisor to get a progress check for the new degree you are seeking, and to review the requirements for the new degree.

How do I change my home school to CCA?

In order to change your home school to CCA, you simply need to stop by Enrollment Services and fill out a Curriculum Change Form or download the form here, complete and fax to 303-361-7432, or mail to CCA, 16000 E. CentreTech Pkwy., Aurora, CO 80010-9036.

I just got married. How do I change my name at CCA?

Stop by the Enrollment Services office (CentreTech Campus A103) with your marriage certificate and a current ID with your new name. They will have you fill out a name change form and will then make the changes in the system.

Student IDs/Student Activities

Are events sponsored by Student Life, Clubs & Organizations free?

Yes, student’s pay student fees. Those fees fund the Office of Student Life, Student Government, and Clubs & Organizations. For more information, see Student Life.

How can I join a Club or Organization?

Contact the Office of Student Life to get contact information or show up at an event or meeting. Here is a list of clubs at currently operating at CCA.

What is Phi Theta Kappa (PTK)?

Phi Theta Kappa is a International Honor Society. You must have a 3.5 GPA and 12 credits completed at CCA. There is an application and membership fee. For more information, see the Phi Theta Kappa page.

Does CCA have a Student Conduct Policy?

Yes. Details are at this link.

Does CCA have a Residence Hall?

No, we do have an apartment listing.

How can I find out what events on are happening on Campus?

Check out the CCA Student Life Events Calendar.

How do I get a Student Id? Is there a fee?

This link describes the process of getting a student ID. Student Id’s are Free, and good for one academic year.

Does CCA have medical insurance plans?

No, check out this link for information on Health & Wellness.

Getting Ready for Graduation

When should I apply to graduate?

You should apply for graduation the semester prior to completing your degree requirements. The deadline for graduation, published each semester in the schedule of classes, is set early enough that you can get an official evaluation of your coursework and be notified of any remaining requirements before you register for your final semester.

How close am I to graduation?

If you are uncertain, see an advisor in Enrollment Services at the CentreTech campus or the 1-Stop Lowry Office at Lowry, building 903. Advisors are available on a drop-in basis Mondays-Thursdays, 8-5:30, and Fridays, 8-4:30 or online at enrollment@ccaurora.edu.

What do I need to do if I have additional questions or problems?

If you still need assistance, please contact the CCA Enrollment Services Office.

Phone: 303.360.4797
E–mail: enrollment@ccaurora.edu.
Come in:
- CentreTech campus, Enrollment Services, Monday-Thursday, 8-6, Friday, 8-5.
- Lowry 1-Stop Student Services, Building 903, Monday-Thursday, 8-6, Friday, 8-5, 303-340-7093.

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