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Financial Services
The Community College of Aurora (CCA) offers certificates in Financial Services. Two certificates are offered - one in Supervision and one in Banking Essentials.
Program Certificate Overview
Financial Services - Banking Essentials - 16 credits
Banks and credit unions are in need of entry-level banking professionals. This program will prepare you to work in entry-level positions as a teller. You will learn the role of savings institutions in the financial services industry and how to process cash payments. You will also learn basic workplace skills and customer service.
Financial Services - Supervision - 16 credits
This program will prepare you for intermediate-level positions in the financial services industry. Example job titles include lead teller, product/sales consultant, or supervisor/manager. You will learn skills in analysis and management to fill mid-level positions in the industry.
Program Level Outcome - Financial Services: Banking Essentials
A student who obtains a Financial Services - Banking Essentials certificate from the Community College of Aurora will demonstrate the following abilities:
- Demonstrate awareness of banking concepts and the functions of a bank.
- Recognize the importance of customer service as it applies to the industry.
- Identify the regulatory bodies and government agencies with which banking institutions work.
- Understand the legal and ethical standards of banking.
- Know how to process financial transactions.
Program Level Outcome - Financial Services: Supervision
A student who obtains a Financial Services - Supervision certificate from the Community College of Aurora will demonstrate the following abilities:
- Recognize the elements of group behavior in the workplace including team and group dynamics, communication, leadership, power, and conflict.
- Analyze transactions in relation to the accounting equation.
- Understand MS Excel at an intermediate level.
- Understand concepts of financial analysis and forecasting as it relates to managerial decision-making.
- Understand the role of supervisors in the industry.
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